Exchanges or Store Credit ONLY: (No Refunds)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit. ALL SALES FINAL on preorders.
To be eligible for a return, your item must be in the same condition that you received it (unused, unwashed, tags intact and odor free). It must also be in the original packaging.
Several types of goods are exempt from being returned. Clearance, sale items, home decor, car fresheners, purses and accessories.
Additional non-returnable items:
Gift cards & Preorders
Only regular priced items may be returned, unfortunately sale items cannot be returned.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 264 W San Antonio St New Braunfels Texas US 78130.
To return your product, you should mail your product to: 264 W San Antonio St New Braunfels Texas US 78130
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.